How to Automatically Clean Your Email Folders

Folder Auto-Clean automatically purges your email folders based on the size of a folder or the age of a message, freeing up your mailbox disk space from spam and unwanted emails.

This feature needs to be enabled by your email administrator.

  1. Log in to webmail e.g.
  2. On the top menu bar, click More to expand the drop-down menu, then click Settings.
  3. Scroll down till you see the Folder Auto-Clean (1) card.
  4. Switch on Override auto-clean settings (2). Note, you will only see this option if your email administrator has enabled it.
  5. Click New Rule (3).
  6. On the modal that pops up,
    • Select the folder you would like auto-clean (Inbox, Deleted Items, Junk Email, or Sent Items). This list will reflect your folder structure.
    • Select the type of rule (Size of Folder, Time in Folder, or Message Date).
    • Configure the associated option(s).
    • Click Save.

  7. Click Save at the top of the content pane, to save your folder auto-clean rule(s).

Once the messages have been purged, they can’t be retrieved. Thus, ensure you provide yourself enough time to review your folders before they are auto-cleaned.

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