How to Create a New Email Account

Only users with admin privileges are able to create email accounts. The creation of email accounts is done via webmail.

1. Log in to webmail e.g. https://webmail.yourdomain.com with an administrator account.
2. On the top menu bar, click More to expand the drop-down menu, then click Domain Settings.
3. Click on New; the New User modal will pop up

   

4. Enter in a username and associated password for the new mailbox.
   • For the Username (1) field enter in the mailbox name and not the full email address. E.g. when creating a new email account tobi.chinyere@yourdomain.com enter in tobi.chinyere for the username.
   • For the Password (2) field enter in a strong password. The password requirements are displayed below the password fields and will change from red to green when the requirements have been met.
   • Re-type your chosen password in the Confirm Password (3) field.

   

5. Then click Save (4).

Note:
You will then be redirected to the page for management of the mailbox. Here you can change the default settings for the email account or leave it as is.