How to Create a New Email Account

Only users with admin privileges are able to create email accounts. The creation of email accounts is done via webmail.

  1. Log in to webmail e.g. with an administrator account.
  2. On the top menu bar, click More to expand the drop-down menu, then click Domain Settings.
  3. Click on New; the New User modal will pop up

  4. Enter in a username and associated password for the new mailbox.
    • For the Username (1) field enter in the mailbox name and not the full email address. E.g. when creating a new email account enter in tobi.chinyere for the username.
    • For the Password (2) field enter in a strong password. The password requirements are displayed below the password fields and will change from red to green when the requirements have been met.
    • Re-type your chosen password in the Confirm Password (3) field.
  5. Then click Save (4).

You will then be redirected to the page for management of the mailbox. Here you can change the default settings for the email account or leave it as is.

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