How to Change a Mailbox Password

Only users with admin privileges can change the password of a mailbox that does not belong to them. Changing a mailbox password is done via webmail.

1. Log in to webmail i.e. https://webmail.yourdomain.com with an administrator account.
2. On the top menu bar, click More to expand the drop-down menu, then click Domain Settings. 
   
3. Click on the mailbox name you want to modify.
4. Click on the vertical ellipsis button to expand the drop-down menu, then click Change Password.
   
5. In the Password modal that pops up, enter the following details:
   • Password: enter a password for the account. The password requirements are displayed below the password fields and will change from red to green when the requirements have been met.
   • Confirm Password: re-enter the password.
6. Click Save.