How to Change a Mailbox Password

Only users with admin privileges can change the password of a mailbox that does not belong to them. Changing a mailbox password is done via webmail.

1. Log in to webmail e.g. https://webmail.yourdomain.com with an administrator account.
2. On the top menu bar, click More to expand the drop-down menu, then click Domain Settings.



3. Click on the mailbox name you want to modify.



4. Click on the vertical ellipsis button (1) to expand the drop-down menu, then click Change Password (2).



5. In the Password modal that pops up, enter the following details:
• New Password (1): enter a password for the account.
• Confirm Password (2): Re-enter the password.



6. Click Save (3).

Note:
The password requirements are displayed below the password fields and will change from red to green when the requirements have been met.