How to Setup an Automatic Response Email Message (Out of Office)

  1. Log in to webmail i.e.
  2. On the top menu bar, click Settings (gear icon).
  3. On the navigation pane on the left, click on Autoresponder.
  4. In the Compose box enter a subject and message for your automatic response message.
  5. Click Save.
  6. When you are ready to activate the autoresponder switch on Enable Autoresponder in the Options box then click Save.


  • Enable Autoresponder – Toggle the slider to the right to activate the autoresponder.
  • Disable responses to indirect mail – When activated the autoresponder will only be triggered when email is sent directly to your email address. Messages received by a forward or through an alias email account will not trigger the autoresponder.
  • Limit response to once daily – This is activated by default and we recommend leaving it activated. This ensures that an email address only receives your automatic response message once per day regardless of how many emails it sends you. If this option is disabled every message received will trigger the autoresponder; this could lead to abuse by nefarious parties intentionally flooding your inbox to trigger the autoresponder which in turn could lead to your domain being blacklisted.
  • Only send between certain dates – When activated your can determine a date range when your autoresponder will be active.
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